Porter/3.5 Tonne Driver to H.G.V.

Contract: fixed 

Salary: Starting from £30,000 + depending on experience   

Fixed salary: For an average of 44 hours a week per year. 6 days a week with 2 Saturday off per month. 

 

Job Description / Overview 

Alexanders is fast-growing removal and storage company that strives to treat every customer as an individual and exceed their (moving and storage) expectations by understanding their needs, planning with excellence, and delivering with care. 

As an Experienced 3.5 Tonne Driver porter, you will undertake standard Porter and Driver porter responsibilities including loading the vehicle you are driving if a safe manor. 

 

Customer Care 

Keep the customer informed of any delays to your arrival at the start of the job and introduce yourself to the customer as the main point of contact. You will ensure that all the client’s requirements are being met, ensuring you and your team are polite and courteous at all times. You will also be required to present yourself in a professional manner at all times and adhere to the company uniform and smoking policies. 

 

Removal Coordination 

You will be responsible for ensuring that your vehicle has the resources required to undertake the removal efficiently and effectively. You will communicate with the office as soon as possible for any requirements needed to complete the removal effectively. 

 

Health and Safety 

Safe systems of work will be followed at all times. You will need to conduct an initial risk assessment at the start of any move to ensure compliance. You will ensure that your team is wearing the correct Personal Protective Equipment (PPE) at all times. You may be required to drive up to a 3.5t/H.G.V vehicle and when doing so must comply with all H&S vehicle requirements. 

 

Driving Vehicles 

When driving you are responsible for keeping the cab free from rubbish and for returning the vehicle to the fleet at the end of the day clean, tidy & damage free and with adequate fuel. 

You will be responsible for making sure that the vehicle is legally parked. Where parking may result in a parking fine this must be authorised first by the Operations team in the office.  

 

Quality assurance 

You will be responsible for ensuring that our customer’s property is handled in accordance with Alexanders’ policy to ensure that items are not damaged. You will report any damage to the Move Managers without delay. 

 

Competencies/abilities 

Team Player        Physical strength   

Responsible        Copes well under pressure 

Excellent communication skills       Attention to detail 

Problem solver                Customer-focused 

Professional – good attitude 

CVs to be sent to Recruitment@alexandersgroup.co.uk for the attention of the HR Manager.