Assistant Warehouse Manager (Removals & Storage Industry)

AlexandersRemov Alexanders Group

Award Winning Removals & Storage Company

Assistant Warehouse Manager (Removals & Storage Industry)

Full-time, Permanent

Salary Range: £25,000 – £28,000 (depending upon experience)

Job Description / Overview

Alexanders is a small but fast growing removals and storage company that strives to treat every customer as an individual and exceed their expectations by understanding their needs, planning with excellence and delivering with care.

This is a critical role for the organisation, especially as we experience a growth phase in the business. You will have responsibility for managing the warehouses, stock management and our containerised and self-storage. You will also be part of the operations leadership team and we are looking for leadership qualities to support other areas of operations as and when necessary.

Key responsibilities of the role:

  1. Containerised Storage Management
    • Full management of our warehouse of 900+ 35sqft containers
    • Update of storage container availability using our storage software
    • Forklift work – organizing full and empty storage containers
    • Retrieving storage containers and making them ready in the loading bay area for container storage inspections
    • Liaising with accounts and auction houses to sell unwanted goods
    • Maintenance and management of the warehouse forklifts and any other technical equipment
  2. Self-Storage Management
    • Full management of our small self-storage warehouse of 160 units
    • Update of storage unit availability using our storage software
    • Being present, with some porter duties, whilst customers access their storage
  3. Warehouse management / Health & Safety
    • Keep both warehouses and yards clean and tidy
    • Packing materials kept in an orderly fashion in both warehouses
    • Organisation and collections for recycling
    • Regular ordering of skip replacements
    • Assisting the Operations Manager with agreed H&S duties (correct PPE, safety procedures are all followed etc.)
    • Parking of vehicles on site is controlled
  4. Removals Support
    • Making ready packing materials for removals jobs taking place the following day
    • Occasional delivery of additional packing materials to removal jobs and driving of 3.5t Luton van
    • Potential to jump in and support the removals team for driving and portering in especially busy days
      • Driving a 3.5t Luton van
      • Undertaking the safe handling of customer goods
      • Packing, loading, unloading and unpacking into companies vehicles and into/out of buildings on-site and off-site
      • Being polite and courteous to customers
      • Health and Safety safe systems of work will be followed at all times
  5. Stock Audits
    • Weekly audits of packing materials, crates
    • Weekly audits of uniforms and other protective wear
    • Weekly audits of storage clients, including items held in ‘loose’ storage
    • Packing materials placed on order when required
    • Crates are kept clean and stocked with labels
  6. Administration
    • Keeping up to date with all administration linked to warehouse and storage – daily update
    • Ability to work with removals CRM system
    • Ability to use MS Office suite of products (Outlook, Word, Excel etc)
  7. Other Operations support
    • Provide leadership to operations team when they come to Warehouse to collect vehicles and materials

Main interactions:


Operations Manager

Head Operations


Removals Drivers / Porters

Managing Director


Residential move customers

Commercial move customers

Role Requirements

  • Full Driving license
  • Fork lift license – Reach and Counterbalance
  • At least 2 years’ experience in warehouse management in similar roles
  • Experience in the UK Removals market a bonus (but not a requirement)
  • A self-motivated, driven and passionate individual, who can identify opportunities for improving the current way of managing the warehouse
  • Exceptional time management skills, with the ability to prioritise workloads and meet deadlines
  • Excellent English
  • Flexibility, in order to respond to changing business needs
  • Willingness to engage, learn and share best practice across the team and organisation


Hours likely to be Monday – Friday 8am to 5pm Plus 2 Saturdays / month (07.00 – 13.00)

Approximately 45 hours / week.

NB – the role requires a lot of forklift work with strong leadership skills to deputise in the absence of the Warehouse Manager.

Reporting to:

Head of Operations


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